“Toller Service, wir hatten einen großen Massivholz-Schrank der entsorgt werden sollte. Die beiden Monteure haben den recht großen und schweren Schrank sehr professionell durch das enge Treppenhaus gezirkelt. Um Schaden und Dreck zu vermeiden, wurde auf teilweise zerschlagen des Schranks verzichtet, um die Wohnung zu schonen. Dafür wurde in Kauf genommen, den schweren Weg durchs Treppenhaus zu nehmen. Sehr nette, vorsichtige Mitarbeiter haben das zu einem fairen Preis geregelt, volle 5 Sterne von uns!”
Perfekt Clearance · Hoarder flat
Hoarder flat?We clear it.No judgement.
Piled hip-high, bottles in the bathroom, rooms nobody has entered for years: we've seen it all – and cleared it. Discreetly, in unmarked vehicles and without comment, including cleaning, disinfection and odour removal.
- Extreme cases too – nothing shocks us
- Unmarked vehicles, no branding
- Fixed price incl. disposal & disinfection
Disposal includedRemoval, sorting, fees – all in the price
Value offsetItems in good condition lower your price
Fixed price in 24 hFrom photos or a survey – phone, video, on site
No need to be thereJust leave us the key – handover with photos
Your benefits
Why Perfekt
01
No judgement
Our team works calmly and respectfully. Nobody has to explain themselves.
02
Discreet
Unmarked vehicles and clothing. To the neighbours it looks like a move.
03
Protective gear
Protective suits, respirators, gloves – for every level of contamination.
04
Cleaning
Deep clean, disinfection, odour removal with ozone.
05
With carers & authorities
We coordinate with legal guardians, the social welfare office or the landlord.
06
Step by step
If you like, we clear in stages – together with you.
Before / after
Bottles up to the mattress. A home again.
Real photos from a job in Berlin: empty bottles, takeaway bags and rubbish sacks in every room – the bathroom too. We cleared, sorted, disposed of everything and handed the flat back broom-clean. Switch rooms and drag the slider.
Fixed price for my clearance
Perfekt Clearance
Hoarder flat, rubbish-filled flat, extreme case: help without shame
Hoarding disorder, depression, addiction, a hard time in life: how a flat got this way is none of our business. Our job is to make it liveable again – quickly, thoroughly and without anyone being exposed.
We clear hoarder flats all over Berlin, however full or dirty: rooms with no path left, kitchens and bathrooms that haven't been usable for a long time, flats full of rubbish bags, empty bottles or takeaway packaging. Our team wears protective gear, sorts the waste properly and disposes of hazardous waste too.
We arrive in unmarked vehicles and work so the neighbours don't have to notice anything. Personal items, documents and keepsakes we set aside for you. If you want, we clear together with you and at your pace.
Often relatives, carers, social services or landlords are involved. We coordinate with everyone and provide photo documentation if it's needed for authorities, landlords or insurers.
Included in the fixed price
- Clearance of all rooms incl. basement
- Protective gear for every level of contamination
- Documents & valuables set aside
- Disposal incl. hazardous waste
- Disinfection & odour removal
- Deep clean, broom-clean handover
- Photo documentation on request
Guide price
from €60 / m²
Guide price incl. disposal and deep clean, depending on the level of contamination. Your fixed price after a survey or photos.
Free tool · 30 sec
Price calculator
What will my move or clearance cost? A price range in 30 seconds.
What needs clearing?
Area: 60 m²
5 m²200 m²
Highest floor without lift: 2nd floor
GF6th floor
Non-binding estimate
Your price is likely to be around
Your price is ready
You'll see it right here. We'll also email you the price summary: your details, the price range and everything that's included.
Fixed price, not hourly rates · Free survey · Our own team · Moving + clearance from one company · All 12 districts · Handed over broom-clean · In Berlin for more than 15 years
Extreme cases
No case is too extreme for us.
These photos were taken at a survey in Berlin: rooms piled hip-high, a hallway with only a narrow path left, a bathroom nobody had been able to use for a long time. For us that's no reason to be shocked. It's a job like any other.
The sooner you call, the easier it gets – for you and for the flat. Send us a few photos on WhatsApp, in confidence and without explanations. You'll get an honest assessment and then a fixed price.
Level of contamination
How bad is it? We clear every level.
We roughly distinguish three levels. They determine protective gear, cleaning and effort – and therefore the fixed price. Whatever the level, we bring the right equipment.
Level 1
Cluttered
A great many belongings, paths still clear, kitchen and bathroom usable. Clearance, sorting, value offset and a deep clean.
Level 2
Rubbish-filled
Packaging, bottles, food waste and odours, parts of the flat no longer usable. Clearance with protective gear, disinfection, odour removal.
Level 3
Extreme case
Rooms barely accessible, bathroom or kitchen unusable for a long time, heavy soiling, mould or pests. Full protection, hazardous-waste disposal, disinfection and ozone treatment.
Another job in Berlin
A room full of rubbish bags.
In this flat the rubbish had already been bagged – but never taken out. Black and blue bags packed tightly, half way to the ceiling and in several rooms.
We carried everything out, disposed of it properly and handed the rooms back empty and broom-clean.
- Rubbish-filled flat
- Several rooms
- Broom-clean handover
Who calls us
For those affected, relatives and landlords.
Those affected
You don't have to explain or prepare anything. We clear at your pace, together with you if you like, and set personal items aside.
Relatives
Organising this for a parent, sibling or friend? We talk to you first, then – if wanted – with the person concerned. Even if you don't live in Berlin.
Landlords & property managers
Complaints about smells or pests, an inspection coming up? We clear on schedule, document with photos and coordinate with the tenant or their carer.
Carers & social services
We coordinate with legal guardians and the social welfare office and prepare cost estimates for funding applications.
Discretion
What we guarantee you
- 1Unmarked vehicles with no branding
- 2No photos without your consent
- 3Not a word to neighbours or property management unless you want it
- 4Personal items are set aside, not thrown away
- 5One dedicated contact the whole time
How it works
Done in four steps.
- 01
Your step
Confidential conversation
By phone or WhatsApp, without photos if you'd rather not. We listen.
- 02
We take care of it
Survey & fixed price
We come alone and inconspicuously, look at the flat and give you a fixed price.
- 03
We take care of it
Clearance with protection
With protective gear, unmarked vehicles and quietly. We set aside anything important for you.
- 04
We take care of it
Cleaning & handover
Disinfection, odour removal, broom-clean handover – ready for a fresh start.
Start step 1 Takes 2 minutes. Costs nothing.
Reviews
99Google reviews4.9 out of 5 starsWhat customers say
Reviews and rating information from Google. Reviews are shown in their original language.
“Ich bin rundum zufrieden mit dem Umzugsunternehmen! Das Team war sehr freundlich, zuverlässig und professionell. Der Umzug verlief schnell, reibungslos und sorgfältig. Alles wurde sicher transportiert. Klare Weiterempfehlung – jederzeit gerne wieder!”
“Nach einer guten Beratung, Bereitstellung der Umzug-Kartons hat er Umzug perfekt geklappt. Pünktlich waren die MA da, es wurde alles ordentlich gesichert und zügig verladen. Die sehr schweren Teile wurden anstandslos verfrachtet. Die Zustellung am neuen Wohnort erfolge ebenfalls perfekt.”
“Hat alles super geklappt, zuverlässig und kompetent. Schnelles Angebot und danach konkrete Planung. Arbeit vor Ort organisiert, schnell und ordentlich. So wie man sich das wünscht. Würde ich jederzeit wieder buchen.”
“Wir waren sehr zufrieden mit dem Umzug! Das Team war super freundlich, pünktlich und hat alles schnell und ordentlich erledigt. Es lief alles problemlos und unsere Möbel wurden sorgfältig behandelt. Können wir auf jeden Fall weiterempfehlen. Vielen Dank für die tolle Arbeit!😁”
“Alles ist super gelaufen. Kontakt war sehr freundlich. Die Mitarbeiter von Perfekt Umzug kamen pünktlich. Alles wurde sorgfältig verpackt und gut an dem Zielort gebracht! Wir waren sehr zufrieden! Der Preis schien uns auch fair. Danke für Ihren Einsatz!”
“Unkomplizierter Umzug, nette Leute und faire Kosten. Genau so stellt man sich das vor! Von der Planung bis zum Umzug hat alles gepasst. Gute Arbeit und ein tolles Preis-Leistungs-Verhältnis. Hat alles super funktioniert. Die Mitarbeiter waren freundlich und der Preis war völlig in Ordnung.”
“Wir haben Ende August 2026 mit der Firma Perfekt Umzüge unseren Umzug durchführen lassen und möchten uns noch einmal herzlich bei der Firma und ihren Mitarbeitern bedanken. Der gesamte Umzug verlief reibungslos, schnell und pünktlich. Die Mitarbeiter waren sehr freundlich, zuverlässig und haben hervorragende Arbeit geleistet. Wir waren rundum zufrieden und können Perfekt Umzüge uneingeschränkt weiterempfehlen. Sollte es noch einmal dazu kommen, dass wir ein Umzugsunternehmen benötigen, werden wir uns sehr gerne wieder an Perfekt Umzüge wenden. Vielen Dank für den tollen Service!”
FAQ
Hoarder flat – FAQs
Can't find your question? Call us or send a WhatsApp – we reply quickly, in English.
What does it cost to clear a hoarder flat?
It depends on size, how full it is and the level of contamination. As a guide, hoarder flats including disposal and a deep clean cost roughly €60 to €95 per m². After a survey – on site or from photos – you get a fixed price.
Do you handle extreme cases with mould, pests or faeces?
Yes. Our team works in protective suits, respirators and gloves. Afterwards we disinfect and remove odours with ozone. Tell us beforehand what you know so we bring the right equipment.
Will the neighbours find out?
Not from us. Our vehicles and clothing are unmarked, and we work quickly. To outsiders it looks like a move.
Do I need to tidy up first?
No, absolutely not. Leave everything as it is. That's exactly what we're here for.
Can I just send photos first?
Yes, on WhatsApp. Only we see the photos; they are never published or passed on. That's often enough for a first estimate; we usually give the binding fixed price after a short survey.
How long does the clearance take?
We clear many flats in one or two days. For extreme cases, large flats or if we sort together with you, we plan more time. We agree the schedule with you in advance.
What happens to documents, money and keepsakes?
We set aside anything that might matter: ID, contracts, bank statements, cash, jewellery, photos. You get it all back together.
Will the social welfare office cover the costs?
In certain cases, yes – for example if termination of the lease or eviction is imminent. We'll prepare a cost estimate for your application.
I'm a landlord – can you clear on our behalf?
Yes, if the tenant agrees, in coordination with a carer, or after an eviction order. We document the condition before and after with photos. For evictions with a bailiff, see eviction clearance.
Do I need to be there for the clearance?
No. Many customers simply hand us the keys. We document the clearance with photos and hand over broom-clean – directly to the landlord or property management if needed.
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